E-mail contact and service

1Schritt 1 von 2: Kontaktdaten und Anfrage
2Schritt 2 von 2: detaillierte Informationen zur Anfrage

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Workshop appointments & bike fittings

With state-of-the-art measuring technology, biomechanical know-how and over 30 years of bicycle experience, HIBIKE ensures that your bike fits you perfectly – instead of the other way around. Ideal for ambitious athletes as well as beginners who want to travel ergonomically and healthily.

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Product & Buying Advice

Are you looking for the right bike or accessories? Our experts will provide you with competent advice on selection, technology & compatibility.

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Order & Shipping Service

Questions about delivery times, shipping status or payment methods? Our team will help you quickly and reliably.

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Warranty & Complaints

We support you with returns, defects, warranty claims and ensure a smooth process.

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Do you have questions about products, your order, or need help choosing the right bike or accessories? Our team will be happy to help you – quickly, competently and reliably.

contact us icon3 Monday to Friday: 9:00 a.m. to 6:00 p.m., Saturday: 10:00 a.m. to 5:00 p.m.